"Any business is a managed cluster of integrated supply chains (or functions), comprised of groups of semi-autonomous and independent agents that interact and relate in unpredictable ways to meet their own needs. This creates system-wide, emergent, patterns of interaction, across supply chains and sectors, that once they have emerged, gel into semi-predictable patterns called the business culture. These patterns, over time, reinforce the existing and future behavior of the agents in the system, oftentimes; constraining change at the very time commercial or competitive pressure requires it. In this way, our business cultures can become part of an organizational sub-conscious, that is self-defeating or limiting when change is needed. Alternatively, since every system contains within it the seeds of its own redemption, our business culture is the very platform we need to change gear, change direction, and accelerate into a new opportunity."

This slide pack was prepared for a presentation given to the Solvency 2 Special Interest Group on the 13th Oct 11, at the Institute of Risk Management. It is designed to give an overview of the significance of culture as an aspect of resolving systemic issues to a good outcome for all parties involved.

"This conversation has been just lovely - to focus on my strengths and realise that the strengths I have are significant and meaningful and oil the wheels for my whole team"

Manager, BBC

Having used the Isles of Scilly as a training venue for many years we are now pleased to offer our safety boat for team development operating out of Brighton.